Customer Support: Using AI Chatbots For Efficiency And Empathy

Forbes Business Development Council

AI-powered chatbots are becoming integral to customer support. Benefits of using AI chatbots in customer support include handling repetitive tasks and mundane inquiries, guiding users through troubleshooting steps, and handling basic transactions. By harnessing the power of AI-powered chatbots, support teams can combine the efficiency of automation with the warmth and personal touch that only a human can provide