Indemnification Clause

Users agree to defend, indemnify, and hold harmless Brandista.AI and Tuukka from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with their breach of these Terms or misuse of the service.

Service Level Agreement

We aim to maintain a 99% uptime for our services. Specific remedies for service downtime beyond acceptable limits include prorated refunds or service credits, as detailed in our service level policies.

Dispute Resolution

We encourage resolving disputes amicably. If arbitration is necessary, it will be conducted in accordance with the rules EU, unless specified otherwise.

User Responsibilities

 Users must ensure that their use of our service complies with all local, national, and international laws. They are also responsible for maintaining the confidentiality of their account information.

Termination Clause

Services may be terminated for users who violate these terms or engage in illegal activities using our services. Prior notification will be provided where feasible.

No Warranty

We provide services without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Severability

If any part of these Terms is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

Changes Notification

Significant changes to these Terms will be communicated through direct communication channels, such as email, and will also be posted prominently on our website.